"We keep your feet happy!"

 Penguin
PODIATRY

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For appointment ​​

07 3142 5833
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Frequently Asked Questions

Q

What does a Podiatrist do?

A

Podiatrists are specialists in foot structure and the treatment of conditions affecting the feet and lower limbs. They often treat sports injuries, corns and callous, fallen arches to high arches, growing children’s feet and they perform limited surgical procedures.

Q

Do I need a referral to see a podiatrist?

A

The short answer is no, however if you have a Department of Veteran Affairs gold or white card you will need a referral to be covered by Veteran Affairs. 
Your GP may find you eligible for a Medicare referral if you have a chronic (or terminal) medical condition. This is covered under Medicare Chronic Disease Management (CDM) or (EPC) Enhanced Primary Care referrals.

Q

Is Podiatry covered under Medicare?

A

Yes but only with a current GP Management Plan arranged by your Doctor, these are referred to as EPC's (Enhanced Primary Care referrals).
We at Penguin Podiatry bulk bill consultation with a current and valid EPC referral.

Q

What are orthotics and what do they do?

A

Orthotics (also known as Orthoses) by definition are appliances that correct or control a structural abnormality. They alter the boney alignment of your feet. It is recognized that many problems are due to mechanical factors, the most common example being flat feet.

High arched feet have less shock absorption causing problems like shin splints and heel pain. Orthotics generally maximise lower limb mechanics helping to maintain good foot function and posture. Some Orthotics are designed to be more accommodative and cushioning to relieve pain and encourage walking.

Q

Is Podiatry the best place for me to get treatment for my condition?

A

It can be difficult to know which practitioner to go to as everyone has different views on the best treatment options.
Misinformation and misconceptions regarding the abilities of different specialists can prevent you getting the right treatment.
Podiatrists spend their working day dealing with foot complaints and are specialised in that field, most of the time there is something they can do to help if you have a foot issue.

Q

What are a Podiatrist qualifications?

A

Podiatrists are university-educated completing a minimum Bachelor of Science majoring in Podiatry (a minimum four year degree). Some go onto further education but all are required to conduct ongoing continued professional development to remain registered.

Q

Is Podiatry covered by private health funds?

A

Yes, Podiatry is covered with some private health insurance in their extras cover, but please check with your health fund for your level of cover.
We at Penguin Podiatry are a members' choice provider for Medibank Private and HCF but once again please check for your level of cover.

Q

Can a Podiatrist prescribe X-rays?

A

Yes, a Podiatrist can refer you for an x-ray and ultrasound. These are usually covered by Medicare so there will be no out of pocket expense for you.

Q

What should I bring to my appointment?

A

Please bring any referral letters and or medical reports, current footwear and any old footwear, any shoe inserts or orthotics you have been using, any relevant X-rays, ultrasounds, MRI or CT scans and lastly a Medicare or Private Health Fund Card.
All these are if they are applicable to your situation and are available.

Q

What are my payment options?

A

We request payment at the time of the consultation. 
Accepting cash or Credit Card (Mastercard /Visa), Eftpos and HICAPS facilities available for your convenience.
We also accept Bitcoin and Bitcoin Cash for the electronically intelligent.
EPC's and Veteran's Affairs will be processed through Medicare.
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If you have any questions, please do not hesitate to send us a message. We aim to reply within 24 hours.
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